Your IT help desk,
always available
AI-powered support that answers staff questions instantly and gets even smarter with your district’s own documentation.
Three steps to fewer tickets
DepenDesk sits between your staff and your IT team, resolving routine questions before they become tickets.
Staff asks a question
A teacher can't connect to the projector, an admin can't print. They type their question into the DepenDesk chat.
AI finds the answer
DepenDesk draws on built-in IT expertise to answer common questions immediately. When you've added your own documentation, it searches those sources first for district-specific answers.
Escalate if needed
If it's something that needs a human, like hardware failures or hands-on fixes, DepenDesk creates a ticket in your existing system automatically.
Built for how districts actually work
Fewer routine tickets
Handle repetitive questions and common how-tos before they reach your IT team.
Outage alerts
When something goes down, post it once. DepenDesk automatically updates every staff member who asks, so your team isn't buried in duplicate reports.
Google SSO
Staff sign in with their existing district Google accounts. No new passwords to manage.
Smarter with your docs
DepenDesk handles common IT questions out of the box. Add your own documentation and it delivers district-specific answers that match your environment.
Ticket system integration
Tickets escalate directly into your existing workflows. No context lost.
Always available
Staff get help at 6 AM or 10 PM. No more waiting for IT office hours.
Multi-language
Support staff who speak different languages with automatic translation built in.